Prices include tax.
Linens trader not only serves you while choosing and buying products, it also assures service after delivery. Sometimes it may happen that the product does not match your requirements or you are not completely satisfied with the product, if you feel that this is the case then please free to let us know.
STANDARD RETURNS Policy:
We accept any returns with a welcoming manner. We also try our best to do everything we can to ensure returns are made in an efficient and timely manner. Returning your items is not a complicated process. However these are our key pointers when returning items.
Returns of faulty and damaged goods/products:
If the received product is faulty, damaged due to transportation or any other reason, you can let us know and replace with a new one or get refund.
Just keep in mind
Returns of incorrect or wrong goods/products:
We ensure correct delivery of goods to our customer but it may rarely happen that you receive a product that you did not ordered. For this case simply let us know and return the product.
Linens trader permits order cancellation with the criteria that, the cancellation should be done before the product/goods is shipped to your address. If you fail to inform us before shipment, you have to follow the procedures of returning goods. Another important issue is that we do not accept cancellations by phone so please let us know in writing via e-mail or letter.
Please Note: We cannot accept the return of mattress protectors, pillow protectors, duvets & pillows for hygiene reasons; once they have been removed from their packaging, unless they are faulty or damaged.
A refund is acceptable for normal returns, returns due to incorrect or wrong goods/products and order cancellation but goods must be returned within 7 days and with Original and undamaged packaging.
For all correspondence, please contact us: Email contact is preferable for instant information and other services.
48 Cambrian Street
Phone: 0161 222 5090